Home » Note 10 Plus low signal strength – Troubleshooting “No Mobile Network” on the Samsung Galaxy Note 10 Plus
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Note 10 Plus low signal strength – Troubleshooting “No Mobile Network” on the Samsung Galaxy Note 10 Plus

The Samsung Galaxy Note 10 Plus is a powerhouse of a smartphone, but like any device, it’s not immune to problems. One common issue users face is the Note 10 Plus low signal strength or the “No Mobile Network” error. This can be frustrating, especially when you rely on your phone for communication. This article explores potential causes and troubleshooting methods to resolve these network-related issues.

1. Check Network Coverage

The first step in troubleshooting low signal strength is ensuring you are within your mobile carrier’s coverage area. Although the Note 10 Plus is equipped with high-end antennas and supports a wide range of bands, even the best devices struggle in areas with weak network coverage. Check if others around you are experiencing the same issue to determine if the problem is location-specific.

If you’re in a low-coverage area, try moving to a place where signal reception is better, such as a higher floor, near a window, or outdoors. You can also contact your carrier to confirm if there are outages or network issues in your area.

2. Check for Airplane Mode and Network Settings

Sometimes, the simplest solutions are the most overlooked. Airplane Mode disables all network connections, so ensure that it’s turned off. You can do this by pulling down the quick settings menu and tapping on the airplane icon if it’s enabled. Additionally, check whether your mobile data is turned on by going to Settings > Connections > Mobile networks.

If Airplane Mode is off and mobile data is on, but you still have no signal, you may want to reset your network settings. To reset:

Go to Settings > General Management > Reset > Reset Network Settings.

Confirm the reset. This action will erase saved Wi-Fi networks and Bluetooth connections but can resolve many connectivity issues.

3. SIM Card Issues – Note 10 Plus low signal strength

The problem might not lie with the Note 10 Plus but with the SIM card itself. A faulty or improperly inserted SIM card can lead to weak signal strength or no mobile network availability. Power off your device and remove the SIM card tray using the provided ejector tool. Gently remove and reinsert the SIM card, ensuring it’s properly aligned in the tray. If the issue persists, try using a different SIM card to see if the problem is with the card or the phone.

If you continue to experience problems, contact your carrier to request a new SIM card, as they can degrade over time, causing network issues.

4. Software Glitches or Outdated Firmware

Like many modern smartphones, the Note 10 Plus is reliant on software updates to fix bugs, improve performance, and optimize network connectivity. If your device is running outdated firmware, it could lead to signal issues. To check for available updates:

Go to Settings > Software update.

Tap Download and install if an update is available.

If no updates are available, or if updating doesn’t resolve the issue, you can also try restarting your phone. Rebooting often clears minor software glitches that can affect network connectivity.

Note 10 Plus low signal strength with the smart watch
Samsung Galaxy Watch7 Smartwatch, 44mm, Fitness Tracking, BioActive Sensor, Personalized Sleep Coaching, Bluetooth

5. Carrier Settings Update

Occasionally, mobile carriers release updates to improve network compatibility. While these updates typically install automatically, it’s a good idea to check if your carrier has issued any recent updates. You can manually search for carrier settings updates by navigating to:

  • Settings > About phone > Software information and checking for carrier updates.

6. Hardware Issues

If none of the above solutions work, the issue could be hardware-related. Antenna or internal component damage, often caused by dropping the device, can lead to poor signal reception. In this case, it’s best to visit a certified technician or your nearest Samsung service center for a diagnostic check. They can determine if the internal antennas are damaged and need repair.

7. Use Wi-Fi Calling or Signal Boosters

If you are in an area with persistently poor signal strength but have access to Wi-Fi, you can enable Wi-Fi Calling as a temporary solution. This feature allows your Note 10 Plus to make and receive calls using a Wi-Fi network instead of relying on the mobile network. To enable Wi-Fi Calling:

Go to Settings > Connections > Wi-Fi Calling and toggle it on.

Additionally, some carriers offer signal boosters that can help improve signal strength in areas with weak coverage, particularly indoors.

Concluding the Note 10 Plus low signal strength

Low signal strength and mobile network issues on the Galaxy Note 10 Plus can be caused by a variety of factors, from network coverage problems to software glitches or hardware malfunctions. By following the troubleshooting steps above—checking coverage, verifying settings, resetting network connections, and inspecting your SIM card—you can often resolve these issues on your own. However, if the problem persists, it’s a good idea to reach out to your carrier or a Samsung service center for further assistance. Regular software updates and proper maintenance can also help prevent future signal issues.

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